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TERMS OF SERVICE

Last Updated: 12.2.25

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Welcome to Dimensions Hair Salon. By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

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1. General Information
Dimensions Hair Salon is located at:
3 Navigation Road, Altrincham, WA14 1LW
Tel: 0161 929 8946
Email: dimensionshairsalon1@gmail.com

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2. Appointments & Cancellations

  • Appointments can be booked via phone, email, or in person.

  • Colour cancellations clients must inform Dimensions 48 hours prior to your booking if you need to cancel your appointment. Failure to do so will incur a £10 fee will be applied onto your next appointment booking. 

  • Late arrivals may result in a reduced service time or rescheduling.

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3. Pricing & Payments

  • Prices for our services are available on our website and may be subject to change without prior notice.

  • Payments can be made by cash, debit/credit card, or other accepted methods as displayed in our salon.

  • Refunds are not provided for completed services, but we are happy to discuss concerns regarding your experience.

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4. Salon Policies

  • We reserve the right to refuse service to anyone for any reason, including but not limited to inappropriate behavior, health concerns, or failure to comply with these terms.

  • Children under the age of 12 must be accompanied by an adult.

  • We are not responsible for the loss or damage of personal belongings in the salon.

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5. Health & Safety

  • If you have any allergies, medical conditions, or specific hair concerns, please inform us before your appointment.

  • Clients receiving color treatments may be required to have a patch test at least 48 hours before their appointment.

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6. Gift Cards & Promotions

  • Gift cards are non-refundable and cannot be exchanged for cash.

  • Promotional offers cannot be combined unless explicitly stated.

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7. Liability

  • Dimensions Hair Salon is not liable for any adverse reactions to products used during treatments if a patch test was not conducted or concerns were not disclosed.

  • We do our best to ensure quality service, but we cannot guarantee specific results due to variations in hair type and condition.

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8. Website Use

  • The content on our website is for informational purposes only. We do not guarantee the accuracy or completeness of any information.

  • Unauthorized use of our website, including reproduction or distribution of content, is prohibited.

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9. Changes to Terms

  • We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website.

  • Continued use of our services after any modifications constitutes acceptance of the revised terms.

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10. Contact Information
For any questions regarding these terms, please contact us at:
Tel: 0161 929 8946
Email: dimensionshairsalon1@gmail.com
Address: 3 Navigation Road, Altrincham, WA14 1LW

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Thank you for choosing Dimensions Hair Salon!

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